The Mileage Man ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit our website or use our mobile automotive electronics services across West Yorkshire, United Kingdom.
1. Who we are
The Mileage Man is a sole-trader mobile automotive electronics specialist based in West Yorkshire, England. For any privacy-related questions you can contact us by phone on 07552 904735.
2. Information we collect
We may collect the following personal information when you contact us, request a quote, book a service or visit our website:
• Your name and phone number
• Vehicle details you choose to share (make, model, registration, VIN)
• A description of the issue or service you require
• Communications you exchange with us (messages, voicemails)
• Basic technical information such as IP address, browser type and pages viewed (via cookies — see our Cookie Policy)
3. How we use your information
We use your information to:
• Respond to enquiries and provide quotes
• Arrange and carry out services you have booked
• Send service confirmations, reminders and follow-up messages
• Keep records required for tax, accounting and warranty purposes
• Improve our website and the services we provide
4. Legal basis for processing
Under UK GDPR we process personal data on the following lawful bases:
• Contract — where processing is necessary to provide a service you have requested
• Legitimate interest — for replying to enquiries, improving our services and basic record-keeping
• Legal obligation — where we are required to keep records (e.g. tax)
• Consent — for non-essential cookies and any optional marketing communications
5. Sharing your information
We do not sell your personal data. We only share information with third parties where necessary to deliver our service, including:
• Payment processors (if applicable) for taking deposits or settling invoices
• Email and hosting providers used to operate this website and send transactional emails
• Accountants and HMRC for legitimate financial record-keeping
6. Data retention
We retain enquiry data for up to 24 months and customer service records for up to 7 years (in line with UK tax record-keeping requirements). You can request earlier deletion by contacting us — see your rights below.
7. Your rights
Under UK GDPR you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Request a copy of your data in a portable format
To exercise any of these rights, contact us on 07552 904735. If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or disclosure. No internet transmission is ever 100% secure — please avoid sending sensitive information in plain emails.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available at this URL with the updated date below.
Last updated: June 2026.
