Question 1

Which vehicles do you work on?

Accepted Answer

We cover the vast majority of modern European, Japanese, Korean and American cars and light commercials — including VW Group (VW, Audi, SEAT, Škoda), BMW, Mercedes-Benz, Ford, Vauxhall, PSA group, Toyota, Nissan, Hyundai and Kia. If you're unsure, send us your reg and we'll confirm coverage before booking anything in.

Question 2

Do you travel to customers?

Accepted Answer

Yes — The Mileage Man is a fully mobile specialist. We bring the diagnostic, programming and repair equipment directly to your home, workplace or trade premises, so there's no need to leave your vehicle anywhere.

Question 3

What areas do you cover?

Accepted Answer

Leeds, Bradford, Wakefield, Huddersfield, Halifax, Oldham and the wider West Yorkshire region. We also visit surrounding areas including Keighley, Dewsbury, Brighouse, Castleford and Pontefract. Longer-distance and trade jobs are considered on request.

Question 4

How long does a repair take?

Accepted Answer

Most mileage correction, dashboard, cluster and mileage data jobs are completed on-site in 30–90 minutes. Bench-level board repairs and more complex programming jobs may take longer — we'll always confirm timings before we start.

Question 5

How do I get a quote?

Accepted Answer

Use the Contact Us form on the contact page with your vehicle make, model, registration and a short description of the issue. We aim to reply quickly with a clear price.

Question 6

What dashboard issues can you help with?

Accepted Answer

Blank or frozen displays, pixel rows, flickering TFTs, backlight failure, dead clusters, warning-light arrays, gauge faults, communication errors, post-replacement cluster coding and virtual cockpit retrofits.

Question 7

Can you diagnose vehicle electronics faults?

Accepted Answer

Yes. We carry professional-grade diagnostic equipment that reads live CAN bus, BCM and ECU data — perfect for the intermittent or unusual faults that generic OBD scanners struggle with.

Question 8

Is mileage correction legal?

Accepted Answer

Correcting mileage after a genuine cluster repair, replacement or memory fault is a legitimate workshop procedure carried out by specialists every day. We do not perform fraudulent rollback on vehicles being sold.

Question 9

Do you charge a call-out fee?

Accepted Answer

There is no separate call-out fee within our standard West Yorkshire service area — it's built into the quoted price for the job.

Question 10

Do you take trade work?

Accepted Answer

Yes — we work with independent garages, dealerships and trade customers across the region. Get in touch to discuss recurring work or fleet support.

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